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Weekly calender

The weekly calendar functions like the [Calendar](https://waldhart.zendesk.com/hc/de/articles/360002754913-Calendar), but shows the entire week. Courses can also be reserved, sold, split, cancelled reported and edited here via the [Calendar](https://waldhart.zendesk.com/hc/de/articles/360002754913-Calendar). It is only the Approximate allocations and allocations, which can be edited only in the Calendar and not in the weekly calendar. Extras – Customise is used to determine how many days the ca...

Booking overview

The booking overview is primarily set in summer operation. In its [Basic Configuration](https://waldhart.zendesk.com/hc/de/articles/360002725913-Basic-settings) each group type is allocated to various superordinate categories. These categories are displayed in the booking overview in their identifying colours across the various groups (columns). The total number of participants can be seen in the line for the respective date. If the date line is extended by > all the start times for this dat...

Statistics

The function, Configure (Edit – Configure) is used first of all to set a review period and the breakdown. In addition category, branch and paid status can be selected. Using Complete creates an empty table listing the selections made. To fill out the table the required criterion (sales figures, turnover (start of course), number, number of persons, medium group size, maximum group size, minimum group size, instructor employed) must be selected in the calculation function (Edit – Calculation)....

Sales reports

The menu point, Reports in the main menu bar can be used with Sales reports to create and print a huge variety of sales reports by means of a very wide range of restrictions and criteria. All the saved sales reports are listed under Reports. The only way to add new reports is to use New, having first selected the restrictions. Financial Report is used to save the report selected above as a financial report in the program navigation bar.

Journal

The Journal contains all the sales and reservations, which have been transacted. It can always be shown for any freely selected day. If the Journal is closed and then re-opened, the current day and/or the selected job date is displayed. The Journal entries can be re-sorted by clicking on a column name. A search can be made in the Journal by name, ticket number or special details. Duplicate print and the editing of ticket details are further functions, which can be selected in the Journal. Dif...

Rental

Depending on how the stations are organised in Rental, there is a variety of schedule patterns. Before Rental can be configured, an analysis must be undertaken to determine the pattern to be implemented. The respective schedule pattern is discussed with Waldhart Software and then the rental is configured accordingly into WS Skischule. There is a separate manual for Rental, which can be obtained from Waldhart Software as a PDF document.

Adding an additional invoice position

A dummy article can be used for invoice positions that do not have their own article in the [Item Directory](https://waldhart.zendesk.com/hc/de/articles/360002747133). To do this, a new item is created under Seasons settings – [Item Directory](https://waldhart.zendesk.com/hc/de/articles/360002747133), e.g. with the name "other invoice position". This item does not require any special settings and could be configured as follows: The corresponding tax rate is stored on page 2 of the item. Once...

Invoice

As well as being treated as a cash transaction, a reservation or an offer, a sale transacted in [Checkout](#_Rechnung_1) can also be concluded as an invoiced transaction. If Tools – Settings – Skischool – Sale options – Open invoice after sale is activated, the Invoices window opens after Sales checkout. As with offers it is also possible here to edit receiver, address, suffix, etc. and to send the invoice by e-mail or to print it. In addition, a type of invoice (detailed invoice, delivery note,...

Offer

There is the possibility in the Sales Checkout to place the contents of the shopping cart on an offer. Selecting Create offer generates no sale and no Journal entry for the time being, simply an offer without any binding sale. Clicking on Create offer immediately after Sales Checkout opens the Offers window. One or more offers are listed in the upper section of the window, with the customer or receiver (together with the offer number). The individual items or positions in the offer selected abov...

Calender

The calendar's main function is to allocate the group and private courses. However, ticket sales can also be performed via the calendar. Private courses can be booked at any time; sales of group courses must already have been installed. Private courses are represented by a triangle. Group course are represented like this: For more detailed information on course disposition in the calendar see [Calendar](https://waldhart.zendesk.com/hc/de/articles/360002754913-Calendar). Selling or reserving g...

Online bookings

Bookings from a [Waldhart online shop](https://demo.skischool.shop/pages/home/) and reservations from a reservation form are imported in the ski school program via the WS Import tool. Depending on the Setting, the bookings are imported straight into the Journal or into their own overview, the Online booking (default setting). Individual bookings and tickets can be edited via Online booking and transferred to the Journal. If an event has been booked in the shop, the ticket is carried over into t...

Cancellations

Tickets can be cancelled individually, as a complete sales process or only pro rata. When tickets are cancelled, care must always be taken to note the selected method of payment. This indicates how the amount has been refunded. Ticket or sales cancellation A ticket can be cancelled for the full period of validity in three different ways: The Cancel function in the Sales [Navigation Bar](https://waldhart.zendesk.com/hc/de/articles/360002702254-Orientation-and-navigation-within-the-program) is ...

Credit ticket

The guest has already skied in a group and wants to upgrade his course to a longer course. The price for this extension is derived from the difference between the course already purchased and the course to which it is to be increased. In order to calculate the price automatically, right click on the longer course (to which the increase so to speak is made) and select Credit ticket in the menu, which appears. The ticket number of the guest's original ticket must be entered in the next window. On...

Extending tickets

The guest has already participated in a course and now wishes to extend his course. There are two ways of arriving at the correct price when extending a ticket. The prerequisite is always the ticket ID of the original course ticket. The ID can either be obtained from the guest's ticket or the Participant Search function can be used to search for the ticket in the Journal. Once the correct ticket has been found, it is selected and the ID temporarily stored using Data – Note ID or the keyboard sho...

Sales

Tickets can be sold, reserved, re-edited or recorded for customers via the Sales window. Searches can also be made for customers and their reserved tickets or tickets booked online. In order to provide a better overview, the Sales window is divided into various folders (Winter, Summer, Storage, Miscellaneous) and tabs (children, adults snowboard, trend sport, private, rental, etc.) Depending on the offer the courses displayed in the Sales window can be individually adapted in the Item Director...

How do I change the payment method retroactively?

It is possible to change the payment method after the payment has already been made. In order to change the payment method, you need to navigate to the Journal and mark all tickets in question. Then select Edit - Change payment or simply klick on the [mceclip1.png] icon and choose the correct payment method in the dropdown menu. [mceclip0.png] Furthermore, you have the option to split the payment, by selecting the amount of the second payment method additionally to the original one. [mceclip...

How can I set a ticket to invoice retrospectively?

In order to set a ticket to invoice retrospectively, one has to navigate to the Journal, mark the relevant ticket and select Edit - Invoice - Allocate invoice no./Put on new invoice. Where you can choose to put the ticket on an already existing invoice by allocating the invoice number or creating a new invoice in the name of the ticket's owner. [mceclip0.png]

How to transfer online bookings to the journal?

WS Sports notifies you on the bottom bar under the symbol OB: # about incoming online bookings. Where # resembles the number of incoming online bookings. Upon double-clicking the window below opens, where all online bookings are listed that have not yet been transferred to the journal. With Extras - set columns you have the option to choose the columns that are being displayed individually. You now have the option to either transfer a single booking, only marked ones or the complete order by e...