Wie können wir dir behilflich sein?

What do the different transaction status mean?

When checking the transaction details you will find a status for each transaction. Here you find the description what the status mean:

INITIALIZED= Payment initialized by cardholder by clicking “pay now” but process not finished.

ABORTED= Transaction was initiated but was either stopped or failed and therefore never completed.

AUTHORIZED= The amount related to the transaction is blocked and available for the merchant to capture at a later stage whenever the merchant requires.

VOIDED= There is no transaction on the end user, simply the amount that was blocked on the credit card available balance will be released after a while but will never show on the statement. 

CAPTURED= Some APM are not settled right away. SOFORT and Direct Debit transactions can take a few days until the transaction has the final settled call by the acquirer. 

CANCELLED= After capturing and instead of settling the transaction, it was cancelled. Most common reason for a transaction to be cancelled is the api call from the payment gateway was cancelled for some reason.

SETTLED = The buyer has made a payment/the transaction has occurred.

DISPUTED= Chargeback 

REFUNDED= Tour/service did not occur/was cancelled, refund has been done. 

 

https://support.payyo.ch/knowledge-base/what-do-the-different-transaction-status-mean/